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Due to a system upgrade, virtual hearing participants will need to update their Webex software before their next hearing. You can no longer use "Webex Meet" to join hearings. Without updating, you will encounter issues attending. Instructions here: WEBEX UPDATE REQUIRED! New version of the Webex application for virtual hearings

CMS-1500 mandatory electronic submission takes effect August 1, 2025. Learn more.

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Medical Portal New User Access and Administration

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Accessing OnBoard

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Dashboard Overview

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Notifications for Updates to Dashboard

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Generated Documents

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Respond to Request for Further Information (RFI)

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Independent Medical Exam Request Notification

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Claim Search

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Request for Decision on Unpaid Medical Bill(s) (Form HP-1.0)

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Medication PAR

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DME Submission

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Treatment/Testing PAR

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Change Confirmation PAR to Variance PAR

Webinar Recordings

  • OnBoard: Limited Release Q&A Webinar for Health Care Providers - June 2022: Video / Slides
  • OnBoard: Limited Release Phase Three / Treatment/Testing PARs Q&A Webinar for Health Care Providers - May 2022: Video / Slides
  • OnBoard: Limited Release Phase Two / Durable Medical Equipment PARs Q&A Webinar for Health Care Providers - April 2022: Video / Slides
  • OnBoard: Limited Release Training for Health Care Providers – Phase Two / DME PARs – March 2022: Video / Slides
  • OnBoard: Limited Release Phase One / Medication PARs & Requests for Decision on Unpaid Medical Bill(s) (Form HP-1.0) Q&A Webinar for Health Care Providers & Medical Suppliers – March 2022: Video / Slides
  • OnBoard: Limited Release Training for Health Care Providers – Phase One / Medication PARs & Requests for Decision on Unpaid Medical Bill(s) (Form HP-1.0) – February 2022: Video / Slides

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